Careteam Technologies Inc. Announces Funding to Support Dementia Care

with No Comments

Enabling better and simpler healthcare for seniors through technology

Vancouver, BC (April 26, 2018) – Today, Careteam Technologies Inc., provider of an innovative digital health platform for planning and collaboration among patients, caregivers and healthcare practitioners, announced funding from the Industry Innovation Partnership Program (I2P2) program run by the Centre for Aging + Brain Health (CABHI) at Baycrest Health Sciences in Toronto,Ontario. Together, CABHI and Careteam are directing more than $480,000 to support the testing and validation of Careteam’s solution in a real-world setting.

Many Canadian families have experienced caring for a loved one with dementia and know firsthand the emotional toil that comes with the progressive nature of this disease. Many have also experienced the difficulty of navigating different care settings and services while keeping the circle of care updated, resulting in gaps and overlaps.

CABHI facilitated partnerships between Careteam and two trial sites in Ontario that will implement the Careteam software into their dementia care and senior wellness programs. The 12-18 month trial, which begins this summer, will provide Careteam with access to more than 4,000 people, including patients as well as those involved in their patient care journey — their circle of support.

The two implementation sites are Mackenzie Health in central Ontario and Champlain Dementia Network in eastern Ontario. Each of these two projects will provide Careteam with access to approximately 2,000 patients, who provide consent to participate in the research study. The Careteam platform will be used to manage patient care, share their information with all parties that need to be informed, and create an environment to reduce the fragmentation that commonly exists between health professionals, patients, and the family caregivers who play such an important part in patient care.

“Mackenzie Health and Mackenzie Innovation Institute (Mi²) are pleased to collaborate with Careteam through CABHI’s Industry Innovation Partnership Program (I2P2) to enhance and continue to deliver quality patient care at Mackenzie Health,” said Richard Tam, Executive Vice President and Chief Administrative Officer, Mackenzie Health and Chief Financial Officer, Mi².

“By creating a tool that helps monitor who is doing what and what is happening, Careteam can help health teams become able to predict deterioration and intervene to prevent it.” says Dr. Alexandra Greenhill, CEO, Chief Medical Officer and the medical practitioner at the helm of Careteam. “Delivering the kind of patient-centered proactive care we have all wanted to see!”

Mackenzie Health and Champlain Dementia Network will use the Careteam platform to gather data and measure the value of patient-centred collaboration among patients, family, personal caregivers, and healthcare providers in the platform. The benefits to be evaluated include impact on the number of emergency visits, missed appointments and caregiver satisfaction.  

Kelly Milne, Co-Chair of the Champlain Dementia Network added, “This innovative initiative delivers people-centred care that provides the necessary and timely communication so the client and family receive the right care at the right time. In addition, the initiative provides an opportunity for us to better understand how this type of communications’ platform can facilitate more efficient collaboration for members of the healthcare team.”

Dr. Greenhill adds: “If you can create a system where you can see, as a healthcare provider, how many people are involved and actively engaged on the family front, and can encourage the distribution of the effort, then you can prevent some of those emergency visits.”


The Centre for Aging + Brain Health Innovation (CABHI) is a solution accelerator for the aging and brain health sector, providing funding and support to innovators for the development, testing, and dissemination of new ideas and technologies that address unmet brain health and seniors’ care needs. Established in 2015, it is the result of the largest investment in brain health and aging in Canadian history. CABHI is a unique collaboration of health care, science, industry, not-for-profit and government partners whose aim is to help improve quality of life for the world’s aging population, allowing older adults to age safely in the setting of their choice while maintaining their cognitive, emotional, and physical well-being. For more information on CABHI, please visit:


Mackenzie Health is a dynamic regional healthcare provider which includes the existing Mackenzie Richmond Hill Hospital and the future Mackenzie Vaughan Hospital, as well as a comprehensive network of community-based services. In March 2017, the organization received its second consecutive award of Accreditation with Exemplary Standing from Accreditation Canada for its commitment to safety and quality patient care. This is the highest rating a Canadian healthcare provider can receive. Guided by a vision to create a world-class health experience and a focus on patient needs now and in the future, Mackenzie Health was the first to install Epic Electronic Medical Records in Canada.With more than 500,000 residents in Southwest York Region, Mackenzie Health is proud to serve one of the fastest growing and most diverse communities in Canada.Mackenzie Health launched the Mackenzie Innovation Institute (Mi²) in June 2015 with a vision to enhance healthcare using innovative technologies.


The Champlain Dementia Network provides leadership and support to the implementation of our regional dementia strategy, and to emerging Dementia Networks across the Province. The Network represents a diverse group of community and hospital services which provide dementia and dementia-related services across our region, researchers and community leaders, together with caregivers. The Network has focused on planning and implementing specific initiatives that will improve the journeys of people with dementia and their families, including: coaching models that incorporate education and mentoring to staff to improve practice; multi-year public awareness campaigns (; tools to enhance collaboration with chronic disease sectors; a multi-year respite strategy which includes adoption of a regional caregiver distress screening tool and an organizational flexibility self-assessment tool;  and enhancing knowledge and training in the area of advance care planning.  Above all, the Network is committed to activities that support its vision: Supportive communities that empower people with dementia and their families to live well..


We are a Canadian team of innovators based out of Vancouver, BC. At Careteam, we believe that every person should have the opportunity to achieve their optimal health. We are dedicated to easing the gridlock and unlocking innovation in health care.  Our digital platform achieves these goals by enabling collaboration between patients, family and health professionals. 



Careteam Technologies
Dr. Alexandra Greenhill, MD
CEO | Chief Medical Officer

Centre for Aging + Brain Health (CABHI) 
Arielle Zomer
Senior Communications Specialist

Mackenzie Health/ Mackenzie Innovation Institute (Mi2)
Nirali Raval
Senior Communications Consultant
905.883.1212 ext. 7034 

Champlain Dementia Network
Kelly Milne, Director
Regional Geriatric Program of Eastern Ontario
The Ottawa Hospital
613.798.5555 ext. 13930